Frequently Asked Questions (FAQ)

Each product has a precise application description on the label. In general: spray, let it sit for a short moment, and wipe clean with a clean cloth. For delicate surfaces, we recommend performing a test on an inconspicuous area beforehand.

Not magic. Just Science. The products are based on the latest scientific research in molecular biology. The basis for all products is multiply deionized water. That is why you will not find the usual warning labels on any of our products. Many products are concentrates and are diluted according to the application. Our APP application helps you find the right procedure.

See for yourself and share your experiences with us. We appreciate any feedback! Or check out the customer videos on our social media channels.

NBF stands for "Nature Boosting Filter" and describes the technology behind APP. It is based on deionized water with a specially treated or restructured molecular structure. This allows APP to combine its cleaning power with a high water content and without conventional harsh chemical additives. The concentrates are specifically diluted depending on the application – typically 1:5 to 1:10.

Scan the QR code or open the APP application. You can identify a stain or a surface and receive a suitable application recommendation. The technical data sheets also refer to APP support. Works on any smartphone.

Our formulas are carefully developed and tested. Nevertheless, we recommend keeping products out of the reach of children and pets and ensuring good ventilation or wiping surfaces down after use.

Of course. Various certificates and test reports are available for APP. These include manufacturer certifications according to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as well as GMP certification. The APP products are also certified as "Natural Detergent," "Vegan," and "Zero residue."

Dermatological skin compatibility tests are available for the Elite and Primary collections. In the respective studies, 20 healthy individuals were tested; no skin reactions were observed after 48 and 72 hours. The reports classify the tested products as non-irritating. This statement applies to the tested formulation and not to individuals with allergies to any ingredient.

Orders within Austria are generally delivered within 2–4 working days. As soon as your package has been shipped, you will receive a shipping confirmation with a tracking link.

Yes, you have 14 days under the statutory right of withdrawal to return your order. Simply contact us via our contact page, and we will help you quickly.

We currently offer the following payment methods: Credit card, PayPal.

We would be happy if you helped spread our mission and reduce pollution for people and the environment. Please feel free to get in touch with us!

The best way is to contact us using the form. We will get back to you as soon as possible.